Privacy Policy

Effective Date: October 20, 2025

1. Introduction

Welcome to Flagship Marine Marketing, LLC (“Flagship,” “we,” “us,” or “our”).
Flagship owns and operates several digital platforms and software products, including Flagship MMA, Flagship DMS, and Flagship CRM (collectively, the “Services”).

We respect your privacy and are committed to protecting the personal information you share with us through our websites, applications, and communication channels.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services. By accessing or using our platforms, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

A. Information You Provide

We collect personal information that you voluntarily provide when you interact with our websites, forms, or software, including:

• Name, email address, phone number, and business information
• Billing and payment details (processed securely through third-party providers)
• Messages, notes, or attachments submitted through contact forms or chat features
• Login credentials and account setup information for accessing our Services

B. Information Automatically Collected

When you visit or use our Services, we may automatically collect:

• IP address, browser type, device identifiers, and operating system
• Usage metrics, page interactions, and access logs
• Cookies and tracking technologies for analytics, personalization, and security

C. Information from Third Parties

We may receive additional information from integrated services or partners (e.g., Google, Meta, Boats Group, Rollick, or CRM integrations) in accordance with their respective privacy policies.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our software and marketing services
• Process subscriptions, payments, and customer support requests
• Send important account notifications and product updates
• Deliver marketing communications (with consent)
• Personalize your experience and analyze usage trends
• Comply with applicable laws and contractual obligations

4. SMS and Email Communications

By submitting your contact information through our websites, advertisements, or forms, you consent to receive messages from Flagship via email and text (SMS) related to your inquiries, account, or marketing interests.

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by clicking “Unsubscribe” in an email or replying “STOP” to any SMS message.
Reply “HELP” for assistance or contact us directly at support@flagshipmma.com.

We respect your privacy and will never sell, rent, or share your information with third parties for their marketing purposes.

5. Data Sharing and Disclosure

We may share information in limited circumstances, such as:

• Service Providers: Trusted vendors assisting in software hosting, data processing, or communications delivery.
• Integration Partners: When you connect Flagship with external systems (e.g., Google, Meta, or other CRM tools).
• Legal Compliance: When required by law, regulation, or court order.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

All third parties are bound by confidentiality and data protection agreements.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our Services,
• Comply with legal requirements,
• Resolve disputes, and
• Enforce agreements.

When no longer needed, data is securely deleted or anonymized.

7. Data Security

We employ administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
However, no method of transmission or storage is 100% secure. Users are responsible for maintaining the confidentiality of their account credentials.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your data
• Correct or update inaccurate information
• Request deletion of personal data
• Withdraw consent to marketing communications

To exercise these rights, please contact privacy@flagshipmma.com.

9. Cookies and Tracking Technologies

Flagship uses cookies and similar tracking technologies to improve site functionality, analyze traffic, and personalize content.
You may adjust cookie preferences in your browser settings.

10. Third-Party Links

Our websites may include links to third-party websites or integrations. We are not responsible for the privacy practices or content of these external sites.

11. Children’s Privacy

Our Services are intended for business use by adults. We do not knowingly collect personal information from anyone under the age of 18.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our Services after such changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Flagship Marine Marketing, LLC
Email: support@flagshipmma.com
Website: https://www.flagshipmma.com
Charleston, South Carolina, USA